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Savanorių pr. 139D, LT-03150, Vilnius.
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Privacy policy


Company code.: 1256668396

Address: Savanorių ave. 139D, LT-03150 Vilnius




1. What does this Privacy Policy mean?

This Privacy Policy (hereinafter referred to as the Privacy Policy) defines the main rules and conditions of personal data processing that apply to the websites: www.monza.lt; www.ratlankiai.lt; (hereinafter collectively - the Website, and each individually - the Website) visitors, UAB JOLGENA (hereinafter - JOLGENA) service recipients and purchasers of goods; individuals who have been active on social media accounts managed by Jolgena; Jolgena Loyalty Program Participants who have acquired the discount privilege ”(hereinafter

ANY PERSONAL PRIVILEGE; persons who have agreed to receive Jolgena marketing material; candidates for the Jolgena job selection; persons participating in events organized by Jolgena; to persons who contact Jolgena (hereinafter referred to as the Customer).



UAB Jolgena, legal entity code 125668396, registered office at Savanorių ave. 139D, LT-03150 Vilnius, data about the company are collected and stored in the Register of Legal Entities of the Republic of Lithuania. Contacts for personal data: e-mail jolanta.traskina@gmail.com; tel. No. +370 618 26017.


3. What is personal data?

Personal data is any information collected by Jolgena about the Customer that can be used to identify the Customer and is stored electronically or otherwise.

Personal data includes any information, including Customer's name, address, gender, email address, telephone number, date of birth, collected by Jolgena about Customers for the purposes set forth in this Privacy Policy or in Customer's separate consent or agreement with Jolgena.

This data also includes the Customer's personal information in the public space, which Jolgena accesses when the Customer contacts Jolgena on social media or after taking active steps on social media accounts.

4. How Jolgena collects and uses customers' personal data

Jolgena requires Customers' personal data, which may be collected in the ways described below. In the privacy policy, we state what can be expected when Jolgena collects personal data about:

persons who use the services of Jolgena or purchase goods distributed by Jolgena;

individuals who agree to receive Jolgena marketing material;

persons who have contacted Jolgena;

Website visitors;

social media users who access or actively participate in Jolgena accounts on social media networks managed by Jolgena;

persons who register and / or participate in events organized by Jolgena;

candidates for the job Jolgena.

5. Personal data which are processed in connection with the provision of services and the sale of goods

Purpose of data processing:

Sale of goods or provision of services, conclusion and performance of contract, payment.

Personal data processed:

When visiting Jolgena-operated salons or shops (exhibition stands) and paying with a bank card: payment card number, date, product or service, payment amount.

When issuing a VAT invoice: Required VAT invoice details.

Deadline for data processing:

Data confirming the fact of concluding the contract 10 years after the conclusion of the contract and information related to the conclusion of the contract and documents confirming financial transactions.

5 years other information.

Basis of data processing:

Fulfilling a contract.

7. Profiling by making personal offers

Profiling for the purpose of making a personal proposal shall be carried out on persons who have reached the age of 16 and have given their consent.

To give an advantage, personal offers to Customers who have provided their contact details and agreed to be subject to automated personal data analysis and automated decision making, including profiling, will be analysed by Jolgena using specific algorithms.

This analysis of personal data and automated decision-making by Jolgena has no legal or other significant impact on individuals and provides only an advantage in receiving personally useful offers.

For the purpose of making personal offers, Jolgena will process the following personal data: name, address, e-mail address, telephone number, date of birth, data on use of Jolgena services (including use of service, delivery address, date and time, name of services, quantities, amount, the method of payment), the history of personal offers submitted by Jolgena and information on their use.

We will keep your consent and proof of it for 5 years

The Customer has the right to withdraw the consent to receive personal offers at any time by notifying e-mail jolanta.traskina@gmail, in which case the Customer will no longer be able to receive and use personal offers.

8. Direct marketing

Direct marketing is for individuals who have reached the age of 16 and have given their consent.

We will send offers on the provision of Jolgena services or the sale of goods, newsletters and other promotional materials by electronic means to persons who have provided their contact details and expressed a wish to receive information about the goods and / or services offered by Jolgena. news, service delivery procedures.

For the purpose of direct marketing, Jolgena will process the following personal data of the Clients: name, surname, telephone number, e-mail address, date of birth, gender, city. If you do not specify any contacts, we will not be able to send you direct marketing messages.

Customer data will be used for direct marketing purposes for 5 years after consent is obtained and then deleted.

If you are our Customer and have not objected to the receipt of Jolgena direct marketing communications, Jolgena will send communications regarding its services and goods for sale based on its legitimate interest.

The customer has the right to refuse to receive direct marketing communications at any time by notifying Jolgena by e-mail: jolanta.traskina@gmail.com

9. Contact us

The website provides how you can contact Jolgena. We receive, review and respond to all reports ourselves. If you contact us by e-mail, we will process the following data of yours: your name, surname, e-mail address, telephone number, text of correspondence and submitted material (photo).

Such data will be processed with your consent in order to answer your questions, as well as for the purpose of administering, evaluating and reviewing customer feedback. If you do not provide your contact information, you will not be able to contact you.

Correspondence is stored for 4 years from the receipt of the message, except for information for the storage of which other terms are set in the Privacy Policy or legal acts.

All personal data you provide when communicating with us is used only for the above purposes and to view messages and to administer and manage communication flows. We undertake not to use your personal data in any publications in such a way that it is possible to identify you without your express consent.

Please note that we may need to contact you by mail, email, phone. If your personal data is exchanged, please notify us immediately.

10. Website Visitors

Individuals over the age of 16 can register and create an account on the Website. For identification purposes, Jolgena processes your e-mail on the basis of the performance of the contract. email address.

When registering, we will ask you to provide the following data: name, surname, date of birth, telephone number and e-mail. mail.

You can also log in using Facebook. When registering with a Facebook account, Jolgena will manage the following data: Your public profile data, e-mail email address and friends list.

All information you provide to Jolgena as a registered Customer will be held and stored with the Customer's consent in accordance with the terms of the Privacy Policy.

If, in our reasonable opinion, you have violated any provision of our Privacy Policy, we have the right to block the Client's account at any time. If you know or suspect that an outsider has learned your registration name (email address) and / or password, you must notify us as soon as possible by email: jolanta.traskina@gmail.com.

Your login details will be stored for 5 years from the date of the last login.


10.1. Cookies

A cookie is a small alphanumeric file that we store with your browser or on your computer's hard drive. We use different cookies for different purposes. Cookies also help us to differentiate you from other users of the Website, thus providing a more pleasant experience of using the Website and allowing us to improve the Website.

Most browsers allow you to reject all cookies, and some browsers allow you to reject only third-party cookies. So, you can take advantage of these opportunities. However, please note that blocking all cookies will have a negative effect on the use of the Website, and without cookies you will not be able to use all the services provided on the Website.

We use the following cookies, the details of which can be found at:

a. Cookies are absolutely necessary.

These cookies are necessary for the Website to function. The basis of the data processed by such cookies is the proper performance of the contract when the Customer visits the Website, and Jolgena ensures the quality and security of the visit. These may be cookies, which, for example, allow the Customer to log in and access protected areas of the Website, register for events or use other services.

b. Analytical and / or performance cookies.

These cookies allow Jolgena to identify and count visitors to the website and to monitor how visitors navigate the website using it. This helps Jolgena improve the performance of the site, such as ensuring that Customers can easily find what they are looking for. The basis for the processing of the data collected by these cookies is the consent of the Clients.

c. Functional cookies.

These cookies are used to identify Customers when they return to the Website. This allows Jolgena to provide content tailored to the needs of the Clients, to memorize information relevant to the Clients. The basis for the processing of the data collected by these cookies is the consent of the Clients.

10.2 Third Party Services

Each time Customer visits the Websites, Jolgena's third-party software, Google Analytics, collects information about how Customers use the Website. For example, Clients ’actions on the Website are recorded and their patterns of behaviour are determined. This service is used to determine how many people visit the Website and its various parts. The information gathered helps to understand how the Website works and how Jolgena could improve it. Jolgena does not identify Clients and does not allow Google Analytics to do so.


11. Social media

All information you provide to us on social media (including messages, use of the Like and Follow fields, and other communications) is controlled by the social network manager.

The websites provide links to our accounts on social media. We currently have the following accounts:

- on Facebook, the privacy notice of which is available at https://www.facebook.com/privacy/explanation: "Jolgena - Represented Marks".

- on Instagram, the privacy notice of which is available at https://www.facebook.com/privacy/explanation: https://help.instagram.com/: "Jolgena - Represented Marks".

We encourage you to read third-party privacy notices and contact service providers directly if you have any questions about how they use your personal information.

12. Participation in Jolgena events

For the purpose of registering for Jolgena events, we will process the following data with your consent: name, surname, city, e-mail address, telephone number, date of birth, gender. We will keep this data for 30 days after the end of the event.

With your consent, the fact, name and photo of your participation will be used to inform the public about Jolgena events. We undertake not to damage your honour and dignity by using such photos. Your photos may be published on Jolgena social media accounts on the Website with your consent.

The media may only publish your photos in accordance with the laws applicable to them, but Jolgena is not responsible for the actions of the media.

Photos will be published and stored for 3 years after the event, with the exceptions allowed by law.

13. Participation in selections

Jolgena collects and processes your CV and / or cover letter and / or other information you provide during your job selection for the purpose of recruiting you on the basis of your consent, which you express to Jolgena by sending your CV.

If you do not provide your CV and / or cover letter, we will not be able to assess your suitability for the position offered.

At the end of the selection of employees, we undertake to delete and / or destroy your personal data within 5 working days after the employment contract has been signed with the selected candidate.

14. Disclosure of Data

We may disclose information about you to our employees, managers, intermediaries or service providers if reasonably necessary for those purposes as set out in this Privacy Policy.

In addition, we may disclose information about you:

if we have to do it by law;

to defend their rights or interests;

intending to sell part of the Jolgena business or part of its assets, disclosing your personal data to a potential buyer of the business or part of it;

the sale of Jolgena business or a substantial part of its assets to third parties.

Your personal data will not be transferred to a third country and / or international organization.

We do not share your personal data with any third parties except as provided in this Privacy Policy.

The list of recipients or categories of recipients specified in the Privacy Policy is subject to change, so if you wish to be notified of changes in the recipients of your personal data, please notify us by email at jolanta.traskina@gmail. , surname '.

15. Security of your personal data

Your personal data will be processed in accordance with the requirements established by the General Data Protection Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts. When processing your personal data, we implement organizational and technical measures that ensure the protection of personal data from accidental or unlawful destruction, alteration, disclosure, as well as from any other unlawful processing.

16. Your rights

This section provides information about your rights in relation to our processing of your personal data and the cases in which you may exercise those rights. If you would like more information about your rights or to exercise them, please contact us at jolanta.traskina@gmail.

Jolgena will provide you with information on the action taken on your request to exercise your rights without undue delay, but no later than 1 month after receipt of your request. Depending on the complexity of the request and the number of requests received, this deadline may be extended for a further 2 months, but in that case, we will inform you of such extension within 1 month of receiving the request and the reasons for it. Jolgena will only refuse to exercise these rights to you in cases provided for by law.


16.1. Right to withdraw consent

If you have given us explicit consent to the processing of your data, you can revoke it at any time by notifying us at jolanta.traskina@gmail.com.


16.2. Right of access to your personal data

We want you to fully understand how we use your personal data and not experience any inconvenience as a result. You can contact us at any time to ask if we process any of your personal data. If we store or use your personal data in any way, you have the right to access it. To do this, send us a written request to the following e-mail address: jolanta.traskina@gmail.com., Confirm your identity; in making such a request, adhere to the principles of fairness and reasonableness.

16.3. Right to request more information

We hope you understand that it is very difficult to discuss all possible ways of collecting and using personal data. We strive to provide the clearest and most complete information possible and are committed to updating this Privacy Policy as the process of using personal data changes. However, if you have any questions about the use of your personal data, we will be happy to answer them or provide any additional information we may disclose. If you have any specific questions or do not understand the information provided, please contact us.

16.4. Additional rights

Below is information about additional rights you have that you can exercise by following the procedure below.

1. You have the right to ask us to correct any inaccuracies in the data available. In this case, we may ask you to confirm the corrected information.

2. You have the right to ask us to delete your personal data. Please note that we will only be able to comply with such a request if:

Your personal data is no longer needed for the purposes for which it was collected (for example, we need your personal data in order to respond to your letters);

We are prohibited by law from collecting, storing or using personal data;

Your personal data is not needed to establish, enforce or defend a legal claim, such as in legal proceedings.

You have the right to ask us to limit or not process the processing of your personal data for the period necessary to ensure the accuracy of your personal data when you make claims about the accuracy of the data;

When our collection, storage or use of your personal data is illegal, but you decide not to request the deletion of the data;

When we no longer need your personal data, but you need it in order to establish, enforce or defend a legal claim;

During the period necessary to determine whether we have a more substantial legal basis to continue to process your personal data if you have exercised your right to object to the processing of your personal data.

You have the right to transfer data that we have received from you with your consent or for contractual purposes. If you exercise this right, we will transfer a copy of the data you provide at your request.

You have the right to object to our use of your personal data when we use such data to safeguard our legitimate interests, but we have no major legal basis to continue to use your personal data; or whenever we use your personal data to send newsletters or for direct marketing purposes. In this case, the data will no longer be used for these purposes, but may be used for other legitimate purposes.

Whenever profiling is applied to your personal data, for the purpose of making personal offers. In this case, the data will no longer be used for these purposes, but may be used for other legitimate purposes.

17. Complaints

If you believe that your rights as a personal data subject are and / or may be violated, please contact us immediately with a complaint at jolanta.traskina@gmail.com. Only upon receipt of your complaint do we undertake to contact you within a reasonable period of time and inform you of the progress of the complaint investigation and, subsequently, of the outcome.

If you are not satisfied with the results of the investigation, you will be able to lodge a complaint with the supervisory authority, the State Data Protection Inspectorate.


18. Liability

You are responsible for the confidentiality of your password and the data provided, as well as for any actions (data transfer, orders placed, etc.) that are performed on the Websites by logging in using your login details. You may not disclose your password to third parties. If the services provided on our Websites are used by a third party who has logged in to the Website using your login details, we will consider that you have logged in. If you lose your login details, you must notify us immediately by post, telephone, fax or email.

You are responsible for ensuring that the information you provide to us is accurate, correct and complete. If the data provided by you changes, you must notify us immediately by changing the relevant data in the registration form or, if the data is not specified in the registration form, by informing us by e-mail. In no event will we be liable for any damages incurred by you as a result of you providing incorrect or incomplete personal information or not informing us of any changes thereto.

19. Changes to the Privacy Policy

We may update or change this Privacy Policy at any time. Such updated or amended Privacy Policy will be effective upon posting on our Website.

When we update the Privacy Policy, we will notify you of any material changes that we believe will be posted on the Website. The "Update Date" at the bottom of the Privacy Policy indicates when the Privacy Policy was last updated.

The last update of the Privacy Policy was made in 2019. June 12